Konflikte souverän meistern - Professionelles Konfliktmanagement und Mediation

During the seminar, you will reflect on your own conflict behaviour, adopt different perspectives and learn to assess situations better. A certain degree of sensitisation will enable you to recognise potential conflicts in good time and act preventively.

Through clear and respectful communication, you will be able to act more confidently in conflict situations, express your own needs and mediate in a solution-orientated manner. Dealing constructively with conflicts - whether with family, friends or at work - can save a lot of time and energy and enable you to grow from the experience.

Content:

• Conflict behaviour
• Conflict dynamics
• Dealing with conflicts
• Appreciative communication

Further information and registration can be found here