Need Help with WueStudy?
Email us at wuestudy@uni-wuerzburg.de and provide the following information:
- Your name
- Your student ID number and degree programme (if you are a staff member: your JMU account and organisational unit)
- If the problem you have encountered is related to a registration for an assessment: the assessment concerned (title, number: 6 digits, starts with a 3)
- If the problem you have encountered is related to a course: the 8-digit number of the course concerned and the semester
- If the problem you have encountered is related to a module: the complete abbreviation of the module concerned (format: NN-XXX-m01)
- The date and time on which the error occurred
- The text of any error message you may have received
- The URL of the web page on which the error occurred (copy the link from the address bar of your browser)
- A screenshot (if possible)
We will get back to you on the contact details you provided in your WueStudy account or on your student email address (if you are a staff member: on your work contact details). Please make sure your contact details are always up to date!